At Nexara, we are dedicated to delivering your orders safely and promptly. We deliver across India through our trusted logistics partner, Shiprocket.
Processing & Delivery
• Orders are processed within 1-2 business days (excluding weekends and holidays).
• Delivery typically takes 3-7 business days, depending on your location.
• Tracking details will be shared once your order is shipped.
Order Modifications & Cancellations
• Orders can be changed or canceled within 12 hours of placement.
• Once shipped, modifications or cancellations will not be possible.
Damaged or Missing Items
• For damaged or missing items, contact us within 48 hours of delivery.
• Please provide photos of the damaged product or tampered packaging for resolution.
Do’s and Don’ts
Do’s:
• Ensure your delivery address and contact details are accurate at checkout.
• Track your shipment using the tracking link provided.
• Inspect your package upon delivery and report any issues immediately.
Don’ts:
• Do not accept packages that appear tampered with or damaged. Report such cases to us immediately.
• Avoid sharing your tracking link or personal order details with unauthorized parties.
Support
For shipping-related queries, feel free to reach us at:
• Email: nexaraglam@gmail.com
• Phone: +91 9380132523
Thank you for choosing Nexara.